Accessibility

VenueFuze is built so that everyone — organizers, volunteers, and attendees — can buy tickets, join memberships, check in, and run events without barriers. Accessibility is an ongoing commitment, not a one-time checkbox, and we improve it continuously.

1. Our target

We design and build VenueFuze to meet WCAG 2.1 Level AA: sufficient color contrast, keyboard-navigable interfaces, adequate tap targets (44×44px on touch), visible focus states, form labels and error messaging, and screen-reader-friendly markup. The product is mobile-first, and the offline-first QR scanner and attendee wallet are designed to work on modest devices and flaky venue Wi-Fi.

We are actively reviewing the product against the newer WCAG 2.2 AA success criteria (target size, focus appearance and visibility, dragging alternatives, consistent help, redundant entry, and accessible authentication) and fixing gaps as we find them. We'll move our stated target to 2.2 AA once the remaining items in section 4 are addressed. We don't claim formal certification or full conformance.

2. On-page accessibility tools

Every page includes an accessibility button (the “♿” control in the bottom-left corner). Opening it lets you, without an account:

• Increase or decrease text size (90–150%).
• Turn on higher contrast.
• Underline all links.
• Reduce motion and animation.
• Switch to a more readable font.

Your choices are saved on your device (no account, no tracking) and apply across the whole site until you reset them. These preferences sit on top of your browser and operating-system settings — for example, if you already have “reduce motion” enabled at the OS level, we honor it too.

3. Standards & assistive technology

We test with keyboard-only navigation and common screen readers (VoiceOver, NVDA) and use semantic HTML and ARIA where it adds meaning. We aim to support the current and prior major versions of Chrome, Safari, Firefox, and Edge on desktop and mobile.

4. Known work in progress

We prioritize fixes that remove real barriers for real people. Known gaps we're working on:

• Seating-chart editor. Tables and zones can now be moved without dragging — focus one and use the arrow keys, or the on-screen arrow buttons in the inspector (WCAG 2.2 SC 2.5.7); resize uses the width/height fields. Drag still works for those who prefer it.
• Richer data tables in the organizer app are being brought fully in line with our AA target.
• Third-party embeds such as maps and payment windows are controlled by their providers; we choose accessible options where we can and provide non-embedded paths (for example, manual QR entry as an alternative to the camera scanner).

5. Report a barrier

If any part of VenueFuze is hard to use with your assistive technology, please tell us and we will prioritize a fix. Email support@zafronix.com or use the contact page. Include the page, what you were trying to do, and the assistive technology you use, and we'll follow up.